Frequently Asked Questions & Answers
Q: What is included in your web hosting plans?
A: Our hosting plans include high-speed servers, a 99% uptime guarantee, 24/7 customer support, a separate cPanel for each account, options like quick WordPress installation, Free SSL, and much more.
Q: Can I upgrade my hosting plan later?
A: Yes, you can upgrade your hosting plan anytime based on your growing needs, and there are no additional charges for upgrading.
Q: What is your refund policy?
A: You can get a refund within 3 months. For example, if you cancel after 2 months, we will deduct 2 months’ charges, and the remaining amount will be refunded.
Q: Do you provide a separate cPanel for every account?
A: Yes, each hosting account comes with its own dedicated cPanel, giving you full control over your website. It includes options like quick WordPress installation, file management, email setup, and much more.
Q: Where is your office located?
A: Our office is located in Lahore, Pakistan. You can visit us for any inquiries or support.
Q: What makes your hosting service reliable?
A: We ensure a 99% uptime guarantee, which means your website will rarely face any downtime. Our servers are optimized for speed, performance, and reliability.
Q: Is there any penalty for changing plans?
A: No, there is no penalty. You can easily switch to a different plan if your requirements change, ensuring you always get the best value for your needs.
Q: Do you provide support for technical issues?
A: Yes, we offer 24/7 support to assist you with any technical issues or questions about your hosting plan.
Q: What additional features do you offer with cPanel?
A: Our cPanel comes with features like:
- One-click WordPress installation.
- Email account setup and management.
- File manager for easy uploads and downloads.
- Database management with MySQL.
- Security features to protect your website.
- Free SSL for securing your website and improving SEO.
